First ensure that Bluetooth on your phone is turned on, then make sure the headphones are charged and turned on, then go into the connections setting on your phone. Under Bluetooth connections, look for the device name and try to pair to the headphones...

What to do if they don't turn on?

If you are certain these headphones are charged and that you have followed the instructions in the owners manual, you can return them to our store within 30 days of purchase. If it has been more than 30 days, we recommend

Do these have noise cancellation?

These are not noise cancelling headphones

How do you change the radio station on the headphones?

Unfortunately these headphones do not have controls that allow you to change radio stations. That function would have to be done on the device to which they are connected.

How do you charge the headphones

If you are having difficulty using this product, please reach out to the manufacturer by emailing Help@SimplyTechCorp.com

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